PURCHASE, PAYMENT & DELIVERY TERMS
Belfry & Co is hereafter referred to as The company, We, Us, Our
These Purchase, Payment and Delivery Terms (the "Terms") govern the placing
of an order, concluding a
sale contract, making a payment, ordering delivery services, and returning goods
purchased through the
Application (as defined below) owned and operated by Look Mam No Hands and
having its registered address at unit 5e Fingal Business Bay Balbriggan Co
Dublin
Except to the extent expressly provided otherwise, in these Terms:
"Order" means a request made by a Customer to a Store through the Application
for purchasing and
delivering Goods.
"Application" means the customer downloadable web application and related
application software, including
an application aggregator and branded individual applications.
"Customer", "you", and "your" (collectively referred to as "Customers") means a
natural or legal person using
the Application for the purposes of purchasing Goods from Stores through the
Application.
"Goods" means goods featured through the Application and offered by Stores for
sale to Customers.
"Store" (collectively referred to as "Stores") means a natural or legal person
selling or intending to sell Goods
through the Application.
1. Technical Steps for Placing Order & Concluding Sale Contract
1.1 In order to place an Order, you have to perform the following technical steps:
(i) Choose a Store through the Application and click on the icon representing the
Store.
(ii) Select Goods that you would like to purchase from the selected Store by
clicking on the button "Add" next
to the listed Goods. The selected Goods will go to your shopping cart.
(iii) After adding the selected Goods to your shopping cart, please click on the
icon "Shopping Cart" located
at the top right corner of the Application and check carefully the list of the
selected Goods.
(iv) Confirm the Order by clicking the button "Checkout" in the shopping cart.
(v) Specify the details related to the Order (e.g., delivery time and type).
(vi) Choose a payment method and click on the button "Submit".
(vii) If you choose to pay online through the Application, please include the
payment information requested
by the chosen third party payment processor (e.g., your name, surname, credit or
debit card number, and
security codes). Customers who complete a payment for the first time are
required to undergo a payment
security verification procedure.
1.2 If your payment is executed successfully, the respective Store shall send you
a notification confirming
your Order.
1.3 If you have any questions regarding your Orders, please contact the
Company by email.
1.4 By placing an Order and receiving a confirmatory notice from the respective
Store, you conclude an
electronic sale contract for the ordered Goods with the respective Store. The
details of the contract will not
be filed by the Company and, therefore, the specific contract will not be available
to you. However, if you
require any information regarding the contract, you can contact the Company by
email.
1.5 Correcting input errors. You will be able to identify and correct any input
errors prior to clicking on the
"Submit" button. If you have made any input error in your shopping cart, please
click on the icon "Shopping
Cart" and correct your error. If you would like to change any input errors in the
delivery address, shipping
options, and the payment method, please go to the checkout page in the
Application and click the button
"Change" in the section in which you would like to make changes. The checkout
page of the Application is
available by clicking on the "Checkout" button mentioned above.
2. Payments
2.1 Customers can make payments for Orders by using three payment methods,
namely, (1) online
payments through the Application, (2) cash payments, and (3) non-cash
payments. Customers shall specify
the chosen payment method when placing their Orders. If a Customer fails to
make a payment for an Order
by one of the three available payment methods, the Order shall be cancelled.
2.2 Online Payments through the Application
2.2.1 All payments for Goods through the Application will be securely processed
by online third party
payment processors used by Stores. The third party payment processors used by
Stores employ high
standard security certificates.
2.2.2 The Company shall not be liable if a third party payment processor declines
or refuses payment due to
Customer’s failure to quote correct payment information. Customers are solely
responsible for quoting
correct payment information.
2.2.3 The third party payment processors handle all steps in the payment process
on their websites,
including data collection and data processing. The Company neither stores nor
processes Customers’ credit/
debit card information.
2.2.4 In case the Company does not receive the required payment from a
Customer through the Application,
the Company shall promptly inform the Customer about the failed payment
transaction and offer to use other
payment methods.
2.3 Cash Payments
2.3.1 Cash payments are available upon the delivery of Goods to Customers by
couriers or if Customers
choose to pick up Goods at Stores.
2.3.2 Stores or couriers delivering Orders shall issue receipts to Customers
confirming the acceptance of
cash payments.
2.4 Non-cash Payments
2.4.1 Non-cash payments can be made at Stores upon pickup of Goods by
bankcards (MasterCard,
MasterCard Electronic, Visa, Visa Electron) owned by Customers.
2.4.2 Stores shall issue receipts confirming the acceptance of non-cash
payments.
2.5 Payment Security. Online payments through the Application are carried in
accordance with the highest
international industry standards.
2.6 Payment Refusal. Payments made through the Application may be refused in
the following cases:
The bankcard used is not suitable for making online payments (please contact
the financial institution that
has issued the bankcard for more information);
The account balance of the bankcard does not contain enough funds necessary
for making the payment;
The payment information (e.g., a card number, CVV2, and CVC2) are entered
incorrectly;
The validity period indicated on the front side of the bankcard has expired; and
The cardholder exceeded the limit of operations or expenses determined by the
financial institution that has
issued the bankcard.
2.7 Please submit carefully and accurately the payment information required by
the respective third party
payment processor. Below, you can find some clarifications regarding payments
through bankcards.
The name of the cardholder is usually indicated on the front side of the bankcard
in capital letters (e.g.,
JOHN SMITH).
The card number is usually indicated on the front side of the bankcard in
numbers and consists of 16 digits
(e.g., 0123 4567 8901 2345).
The validity period is usually indicated on the front side of the bankcard and
comprises the month and year
to which the card is valid.
CVV2 or CVC2 codes are usually indicated on the back side of the bankcard and
consist of 3 digits (e.g.,
123).
2.8 If you have any questions regarding payments of Orders, please contact the
financial institution that has
issued your bankcard. If the financial institution cannot help you, please contact
the Company by email.
3. Delivery
3.1 Customers can pick up their Orders free of charge directly at the respective
Stores (if the Stores indicate
such a possibility through the Application). Orders can also be delivered to
addresses specified in them. The
delivery option and the timeframe should be specified by the Customer when
placing an Order.
3.2 Each Store shall put reasonable efforts to deliver each and every Order within
the estimated timeframe.
However, please note that the estimated timeframes for delivery provided by
Stores are only non-binding
estimates.
3.3 The delivery of ordered Goods will be made to the addresses specified in the
respective Orders. If a
Store cannot deliver an Order to the specified address, the Store shall promptly
notify the respective
Customer.
3.4 Stores reserve the right to contact Customers with requests to clarify Orders
and/or the delivery
addresses. Couriers may contact Customers prior to delivering Goods for
specifying the exact delivery time.
3.5 The delivery can be executed only if the minimum quantity of Goods is
included in the Order. The
minimum quantity of Goods which can be purchased from a Store shall be clearly
communicated by that
Store to its Customers.
3.6 Customers are solely responsible for quoting correct delivery addresses and
specifying delivery times
that allow them to accept the ordered Goods.
3.7 If Goods cannot be delivered to Customers due to Customers’ faults (e.g.,
incorrectly quoted contact
information or a false Order), the Company reserves the right to suspend the
Account and deprive such
Customers from placing any orders in the future.
3.8 Delivery of hot food is carried out in specialized thermo bags, preserving the
quality of the food.
4. Refunds and returns
4.1 Refunds. If a payment is taken and the Store is unable to fulfill the order You
must contact the Store by
phone or contact form on this website as soon as possible explaining the
situation, this is generally the
quickest and easiest solution . If however you find no resolution by phone then
email us quoting the day the
order was placed, the amount taken, the order reference number, a contact name
and contact telephone
number. We’ll then investigate the situation and if in agreement will refund the
order amount back to the card
used to make payment within 14 days of receiving the complaint.
4.2 Returns. Due to the nature of the business returns will only be accepted if a
customer can prove products
were unfit for consumption, if this is the case the product must be returned with a
minimum of 60% of the
product intact and within container supplied. A refund will then be given in cash
after inspection of the
returned product at the discretion of the business and within 30 minutes of
purchase or delivery
5. Contact Details
5.1 Any questions with regard to these Terms can be addressed to the Company
by using the following
contact details:
Company name. Look Mam Limited
Company address -
T/a Belfry & Co
Unit 5E Fingal business bay Balbriggan Co Dublin
6. Last Amendment
6.1 These Terms have been last amended on 18th of September 2017.
7. Cooperation
7.1 The Company may cooperate with partners and resellers in relation to the
operation of the Application.
Such partners and resellers shall be solely responsible for their activities.
8. Other Relevant Documents
8.1 For more detailed information on the terms and conditions governing the use
of the Application, please
refer to the following documents:
The Privacy Policy available at https://www.yumapos.com/restaurant-
pos/privacy/;
The Purchase, Payment, and Delivery Terms available at
https://www.yumapos.com/restaurant-pos/
purchase-payment-delivery-terms/;
The User License Agreement available at http://www.yumamart.com/terms-of-
use-agreement.html.
The General Terms available at https://www.yumapos.com/restaurant-pos/terms-
2/.
8.2 By using the Application, you agree to be legally bound by the provisions of
these Terms and the
provisions of the documents mentioned in Section 8.1.
9. Assignment
9.1 The rights and obligations of the Company under these Terms may be freely
assigned to any third parties
without the consent of Customers and Stores. These Terms shall inure to the
benefit of and be binding upon
the successors and assigns of the Company